We believe that total customer satisfaction is the most powerful reason for exceptional customer loyalty which results in both, in new and repeat business.
The company is a professional and extremely quality conscious organization.
We have adopted quality operating systems for corporate wide Quality Improvement Initiative. The QOS is a systematic disciplined approach that uses standard tools and practices to manage business and achieve ever increasing levels of customer satisfaction.
QUALITY POLICIES AND OBJECTIVES
- Create the environment for innovation and quick personal development.
- Focus on preventive, rather than curative maintenance.
- Instill in employees a sense of pride in the work that must do.
- Plan every team members and their training for a year ahead.
- Train senior managers to counsel employees in team functioning.
- Use equality assurance to serve current and future customer needs.
- Use the job line of every employee to install quality checks i.e. set and monitor targets for all individuals.
- Use tests and interviews to ensure suitable skill and mindset